Most of our products are dispatched from our warehouse but some are dispatched directly from our trusted partners. These are normally personalised items that are made to order.
If your basket contains a mix of items that we stock and some that are dispatched from any of our partners, we regretfully include an additional shipping charge for delivery from these locations.
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*Some out of area UK postcodes may take slightly longer to get to you via our couriers and incur an additional shipping fee depending on your location. These will be calculated during the checkout process.
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Our gift experience and activity vouchers can be sent out via email straight to your inbox! These normally arrive within 15 minutes of your order being completed. there is no shipping charge if you choose the eVoucher option.
We also offer the option to send these items as a voucher pack/gift box which will be sent out via the post.
At this current time, deliveries to all PO Box addresses and any European destination are not possible.
PLEASE NOTE: Some personalised items can take up to 14 working days before dispatch as they are made to order. Please check carefully on the items product page before placing your order.